Last updated: 10th December 2024

Definitions

We, our, us - Critical Waste Limited

You, your, user - a member of the public accessing this website for information, an applicant submitting data, or a volunteer updating their data.

Our team - employees and contractors of Critical Waste Limited who may have access to your data so that they can support you.

PRIVACY POLICY

What data do we collect and why? 

The data we request from you during the application and update processes is essential to employing you at the festivals we work at. In addition, we record details using on-site registers that tell us which shifts you completed and any further information you choose to give us while on-site (if you ask for it to be recorded).

What data do we share and why? 

Your data will be used for purposes relating to your work for us, such as issuing your Worker’s pass and communicating with you about your role. Your data will be shared for the purposes of shift organisation and this shared data will be deleted after a period of five years.

For the safety of the general public and other volunteers, prior to arrival on any festival or event site your personal details may be passed to the police to allow for a Police National Computer (PNC) check and/or Disclosure and Barring Service ( DBS ) check to be performed.

Confidentiality

We place strict controls over access to your data and ensure that no-one has access to your data that shouldn't.

Legal Jurisdiction

We operate under the laws of England and Wales.

GDPR Breach Notification

We will notify our users of any breach of data via email within 72hrs of identifying the breach.

Right to Access

You can request data that is held about you on our systems if required by emailing help@criticalwaste.co.uk

Right of Erasure

You may request to have all of your personal data removed from our systems with the exception of the audit trail. You can request this by contacting help@criticalwaste.co.uk. However, if your data has been deleted we will no longer be able to contact you so that we can ask you back to volunteer in future years.

Data Protection Officer
Andy Wilcott is the Data Protection Officer. He can be contacted via the Contact & Links page.

Personal data

Personal data that you provide to us will be deleted after a period of five years in accordance with English GDPR law.